Android RSC+ Account is LOCKED.

If you have an account that is generating a message  “account is locked for XXX seconds”  you will need to do the following to unlock it.

In customers phone go into SETTINGS then select APPS and then the RSC+ App.

Touch on STORAGE then CLEAR DATA.

This will clear their RSC+ App.

Log in to RSC+ and it will only show DEMO panel.

Create a new account and SCAN the UID.

Enter User code and connect.

All should work as normal.

If they still cannot log in, try reset password.

This should resolve the issue.

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