Cloud ID Online but cannot use RSC+ app to connect to the panel

Some installers may encounter the issue “they cannot use RSC+ app to connect to the panel when Cloud ID is Online”.

Please use A-Link Plus software to connect to the panel and check below settings:

Network module programming -> Module 1# -> Basic Network Settings -> TCP Connections Enable

Please DO NOT SET “TCP Connections Enable” to “Enable“. Please keep it as the Default setting “Disable“.

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